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Help & Training

Logo for Help & Training area. In addition to providing IT support via phone, email, Consultant-on-Duty chat, and Service Management request, the RIIT Group has developed a variety of web-based resources to help you stay informed, develop new skills, and explore emerging technologies. We also provide recommendations for training resources available to all Penn State faculty, staff, and students such as technology training through ITS Training Services and the extensive lynda.com library of online tutorials.

Digital Dossier

Includes instructions for logging in and editing your digital dossier.

Digital Dossier - Read More…

General Purpose Classroom Technology

Links to instructions for how to use the instructor podiums in the General Purpose Classrooms located in the Business Building at University Park.

General Purpose Classroom Technology - Read More…

How to Update Web Pages Using the CMS

Find information to help accomplish common tasks in the Content Management System (CMS).

How to Update Web Pages Using the CMS - Read More…

Office 2013

New features available in the latest iteration of the Microsoft Office Suite.

Office 2013 - Read More…


Learn all about the options and rich features available for your survey needs in the Qualtrics tool.

Qualtrics - Read More…

University Training Resources

Training resources available to faculty and staff.

University Training Resources - Read More…

Update Faculty/Staff Bio

Learn how to access and update your faculty / staff bio found on the Smeal College website.

Update Faculty/Staff Bio - Read More…

ORG Chart