Contact Technical Assistance

Call the RIIT Group 814-865-0366 between the hours of 8 a.m. and 5 p.m., Monday through Friday if you are experiencing problems with the equipment or a presentation.

Step 1 - Based on your presentation requirements, connect the provided VGA, audio, and network cables from the connection/power flip box on the table to your laptop.

Step 2 – Lower the projection screen using the buttons located on the wall near the screen.

Step 3 - Turn on the ceiling data projector using the provided remote control.  If the correct source for the projector is not already chosen, press the BNC button for laptop presentation or the Video button for external media device.

Step 4 – In the case of laptop presentation, you need to send the signal from your laptop to the projector by holding the function (Fn) key and pressing the proper F# key, depending on your laptop model.  The following list may help:

Projection Troubleshooting Tips

PC (laptop) image does not appear on the plasma TV:

• After pressing the correct projection function, make sure you select the option that will show the presentation on plasma TV AND laptop at the resolution 1024 x 768. 
• If image still doesn’t project, cycle through available plasma inputs to find correct source.
• In case that the image still doesn’t project, check the VGA cable connection and connector for broken pins.  If VGA cable is broken, or still cannot get image to project, please call the RIIT Group for immediate assistance at 865-0366.

Connect to Wi-Fi

Enter http://wireless.psu.edu
OR
Search for the network named

• psuwirelesssetup - Click on link to get set up for Penn State Wireless.
• psu - Login using PSU username and password.
• attwifi - Using a Web browser enter any website address and then agree to the Terms of Service on the AT&T Wi-Fi connection page.

Important: Connecting to PSU Wireless requires installation of a wireless client on the device (except when using Windows 8 or above). Download the wireless client for Windows, Macintosh, and Unix/Linux at https://www.work.psu.edu/access/dot1x/joinnow/ Download the wireless client for Apple iPhone/iPod Touch at http://wireless.psu.edu/wireless_docs/iphone_2_0.html and Android at http://wireless.psu.edu/wireless_docs/android_wireless_2.html

Make a Call

The wireless conference phone number for Conference Room 442 is 814-863-1611.

Local calls require you to follow these steps.

• Press ON and listen for the dial tone.
• For dialing within the 814 area code: Dial 8 + 7-digit number.

Long distance calls require you to follow these steps.

• Press ON and listen for the dial tone.
• Enter the access code 175 and wait for the dial tone.
• Enter your authorization code followed by the # sign and wait for the dial tone.
• For dialing outside the 814 area code: Dial 8 + 1 + area code + 7-digit number.

Info: If you do not know your department authorization code, please contact the RIIT Group at 814-865-0366 for assistance.